Breaking News

In January 2021, Fulcrum announced their partnership with Preferred One, which meant all in-network chiropractic services would bill thru Fulcrum (previously thru Magellan).  This week, they notified providers of a processing issue.  They have been mistakenly processing Non-Preferred One Aetna policies that should not bill to them.

At this time Fulcrum is beginning the process of recouping prior incorrect payment.  To see which plans this effects and what action is needed, see below.

Money Tree Billing clients:  We are aware of this situation and will be running reports in your system to actively try and identify any claims at your office that may have been affected by this issue.  We are handling this for you.  If you have any questions, please reach out to your Client Contact person directly.  Thank you.

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