Education Uncategorized

Shannon Roberts, CFO of Money Tree Billing, shares a story about the art of healing, and how focusing on your passion can actually make a substantial difference in the lives of others. 

There was a time when artwork hanging in local medical offices or the lobby at the bank barely caught a glance from me, but after experiencing one of the most heartwarming displays of gratitude, I can safely say that I give the pictures in those offices a lot more attention.  When the average person passes this picture they won’t even realize the absolute beauty it holds.

I was an office manager at a chiropractic clinic when I had the opportunity to meet Carla. Carla was an incomplete quadriplegic. Paralyzed from the neck down Carla had no leg movement, limited general arm movement, and slight movement in a few of her fingers. In the beginning Carla would arrive at the chiropractic clinic in a brace worn on her right hand. The brace had an attachment to help her hold utensils and other items, that was the extent of her hand and finger movements.

From the very first visit Carla was all in; completely dedicated to the entire treatment plan. I had worked as a Personal Care Attendant (PCA), that experience gave me a deep understanding of just how much work and dedication goes in to Carla just getting dressed, her getting out of bed and into her wheelchair, the efforts that go into getting in and out of a van. There was a concerted effort in just living much less the work that was needed to follow her treatment plan.  But Carla was dedicated; she spent an hour getting ready to come in to the office to just spend ten minutes getting adjusted. Carla was dedicated to her care because she trusted her doctor and the chiropractic process. She knew that those adjustments would directly affect her nervous system, giving her body the opportunity to function optimally. 

Five years in to Carla’s chiropractic journey she came in to the office for her regular adjustment. At this appointment she presented the doctor with a very elaborate color by number painting. Carla explained to the doctor that she had spent FOUR YEARS working on this painting; a picture she painted using her right hand and fingers, that, thanks to chiropractic care were now working at a level that would allow her to not only hold the paint brush, but to be able to pain with great detail and accuracy. This increased movement had quite literally changed her life. It was one of those moments when the partnership, hard work and dedication of both the doctor and the patient paid off and changed both their lives. 

I still have the privilege of seeing this painting every time myself or one of my family go in for our scheduled adjustments. It is a wonderful and poignant reminder of the journey that got me to where I am today. It was the dedication of people like Carla, the compassion of the doctor I worked for. Both the doctor and the patient realized their role in the care process and I began to understand my role in the care process as well. I could make a difference by supporting MANY doctors, just like mine. By freeing up the time of the doctors by handling the complicated billing process, I was freeing the doctor up to do what they do best; care for their patients and literally change lives. 

Money Tree Billing is a chiropractic billing company who removes the distraction of billing from your office so you can focus on changing lives through chiropractic care.  Money Tree Billing offers complete billing cycle management through a dedicated and seamless billing process. We empower you and your team with supports beyond just billing.  Focus on your practice and your passion and we’ll focus on getting you paid.  To learn more about Money Tree Billing visit


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